Pinnacle Practice Achievement focuses on improving the efficiency and flow of medical offices through the development and implementation of treatment protocols including the maximization of Durable Medical Equipment (DME) and other reimbursable and cash pay ancillary products and services. Through training, education and promotion of teamwork, Pinnacle Practice Achievement has worked with countless offices throughout the country by identifying and expanding on winning systems that provide the highest levels of care, patient satisfaction and compliance, while optimizing productivity, efficiency, and revenue for the entire practice.
Pinnacle Practice Achievement was founded by Cindy Pezza, PMAC who began her career in specialty practice management in 2002, working in a multitude of capacities, and finally holding the position of office manager, in a successful podiatry practice in the South Shore area of Massachusetts. Years later, as President and CEO of Pinnacle Practice Achievement, LLC, Cindy continues to utilize her experience and expertise in promoting treatment specific protocols, including ethical maximization of ancillary services, to consult with physicians and staff, improving the quality of patient care, while significantly increasing practice revenue. Cindy travels nationally as a speaker and program coordinator for state and national medical organizations, provides private office consultations, teaches practice management related classes to future podiatrists at Kent State University College of Podiatric Medicine and Scholl College of Podiatric Medicine at Rosalind Franklin University, serves as Chief Operating Officer for Podiatric Super Group Management, LLC, and writes frequent articles and responses for podiatric journals and publications. At home, Cindy enjoys spending time with family and staying actively involved in the community where she spent her childhood and continues to reside. In her professional roles, as well as in her volunteer position as a Pop Warner cheerleading coach, Cindy maintains her philosophical approach of creating a group of motivated individuals who succeed by working together as a TEAM.