Hear what one PEP practice has to say:
“When looking at both sides of the schedule you think “OH MY GOD!” At least I did when being shown, and not going to lie, I even got a little flustered and irritated. Being that there are only two of us that work in the clinic, the Doctor and me. I am an MA but also work at the front desk, so it was natural to feel this was going to be too much on me and I’m going to feel overwhelmed. But once I got used to scheduling using both sides, it really wasn’t that bad. It also helps when you have an emergency patient that needs to get in the same day. Also, this has prevented new patients from being scheduled out for a month, 2 months or longer. Before we started using the split schedule, our new patients were being scheduled out months at a time. I am one who does not like change, and this change was something I had to get use to. It took me a little to get into the groove of it. But in the end, it has all worked out for the better and we are able to get new patients in a timely manner without having to schedule them out months at a time and even able to get emergency patients in same day.”
Belinda
Kirk Podiatry, Lexington, TN |