Published Communications
Preparing for Staff Turnover
If we learned one thing from the Pandemic it was that staff turnover is inevitable. Unfortunately, we also learned that for many practices, individual staff members held too much “power.” What do I mean by that? When shutdowns began and staff turnover/changes became an all too common occurrence, we soon realized that “____” at the front…
Treatment Protocol Training
Assuming that all of your condition specific treatment protocols are formally recorded, when was the last time you reviewed, edited or updated them? If it has been a while, there’s a chance your current recommendations for ancillary products and services aren’t all included and an even better chance that a majority of your staff members have…
Make Your EHR Work Harder
Many physicians and their team members are frustrated with their EHR/PM systems due to functionality issues (antiquated reporting, scheduling limitations, cumbersome charting, etc.). In most cases, the real issue is that doctors and staff were not properly trained or did not invest the time to learn how to maximize the full potential of their systems. Think…
Eggs are Expensive
The other day I saw a social media post that said something to the effect of “in my day, toilet paper and eggs were so cheap, we used to throw them at people’s houses.” Nowadays, the idea of throwing eggs at $8 a dozen is no laughing matter. Egg prices have risen by 53% in the past…
Does Your Practice Have Misfit Toys?
As many avid Christmas movie fans may recall, Rudolph the Red-nosed Reindeer introduced us to the beloved Island of Misfit Toys (fun fact, this was released in 1964 making it 61 this year!). You remember Charlie in the Box and Hermy the Dentist, don’t you? These poor toys were cast aside and forgotten. Never to be…
National Compliment Day
Friday, January 24th was National Compliment Day, which. . . wasn’t a real holiday, but a good excuse to say something nice to someone. In case you missed it, why not celebrate today, or make a point to incorporate more compliments into your practice and your personal life daily? Think about your team. The staff of individuals who support you…
