| My husband and I just bought a new house (not new, but new to us) and were excited to get settled and make a few cosmetic changes. For those who know me personally you probably guessed that painting was high on my list. For those who don’t, let’s just say that when I sell a home it may have less square footage because of all the layers of paint!
Anyway…. We are a little over a month in and sadly our fun projects (like painting) have been reprioritized. . . Well, maybe the wall colors won’t be done any time soon, but the ceilings will be painted because of all the leaks. As it turns out, the previous owners had leaks in both upstairs bathrooms, one in a shower and the other in a sink. Their solution, stop using those and have one coat of ceiling paint done on the first floor to hide the stains. Fast forward a month and the ceilings (and a plumber) revealed the story.
This got me thinking about bunions and bandaids (as a metaphor) and how covering up problems does not provide long term solutions.
If your practice is experiencing low collections or longer patient wait times, you may need to dig deep to find the cause and develop a strategy for permanent solution. Although it may be as simple as your front desk not collecting copays or deductible deposits at the time of visit, or a more complex issue that requires an overhaul of your current scheduling system, in either case, a “bandaid” is not the answer.
If you need help in determining the areas of your practice in need of improvement, contact Cindy@pinnaclepa.com to schedule a meeting. |
