National Compliment Day
Friday, January 24th was National Compliment Day, which. . . wasn’t a real holiday, but a good excuse to say something nice to someone. In case you missed it, why not celebrate today, or make a point to incorporate more compliments into your practice and your personal life daily?
Think about your team. The staff of individuals who support you and your patients every clinic day.
The receptionist who takes the heat for collecting deductible deposits when she is really just doing her job (following your financial policy), or the medical assistant who keeps the schedule moving and pretends that it’s the first time she’s heard 82 year old Mrs. Thomas tell the story about how a German Shepherd stepped on her foot in second grade and that’s why she has a bunion.
In terms of practice morale and employee appreciation, when someone receives a compliment, their brain releases dopamine, a neurotransmitter associated with pleasure and reward (I don’t have to tell you that though, you’re a doctor), essentially “lighting up” the reward center of the brain, making them feel good and boosting their mood. This effect is similar to receiving a monetary reward, encouraging positive behavior and improving self-esteem. And with the January 1st reset of deductibles, maybe giving actual monetary rewards isn’t at the top of your list;)
Also try it with your patients, friends, and family.
Maybe today you can tell Mrs. Greenberg that you admire her fashion sense (those matching velour tracksuits have really made a comeback). Give your teenage son a hug, and say you are proud of him for putting his laundry in the basket instead of beside it on the floor. Tell your partner that they are a great mother, husband, girlfriend, rapper (long live 90s hip hop). . . whatever floats their proverbial boat!
In today’s busy, lack of eye contact, too much screen time world, you will be surprised at the impact of saying something nice.