Good news! One more chance to keep your provider relief funds.

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In lieu of recent panic from providers who did not receive communications about PRF Reporting Period One (which ended on November 30 last year) or Period Two (which ended on March 31st), HRSA has responded with an email titled “Request to Report Late Due to Extenuating Circumstances.” This is your last chance to keep your…

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Physician Burnout Part III: “Stuck”

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In previous articles, I described common contributing factors of Physician Burnout while also providing suggestions for avoidance. Recently, however, I realized that I may have omitted a significant contributor. One may even call it a “phenomenon.” I will refer to it as “Stuck.” Practicing medicine is not what it used to be. In Part One…

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Physician Burnout: Part II

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Physician Burnout: Part II In a previous article, I discussed a multitude of factors contributing to “Physician Burnout” and posed questions that may have caused readers to make unsavory discoveries regarding the financial health of their practices. Those who did more than just skim through the paragraphs relayed a sense of burnout simply from seeing…

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Physician Burnout: Part I

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Physician Burnout: Part I For more than a decade now I have provided lectures (both in person and virtually) to thousands of podiatric professionals. Topics have varied greatly from finding and keeping good staff, increasing office efficiency, and developing structured policies and protocols, to coding and compliance changes, managing payables and receivables, effective marketing strategies,…

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When in Doubt, Cut it Out (or at least part of it)

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As the owner of multiple rescue animals and a continual stream of fosters, it seems like I am in my veterinarian’s office weekly.  During a recent vaccine appointment (categorized as “tech visit” as the DVM is not involved), I showed the vet tech a lump on Gemma’s right hind leg. For those who are interested,…

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Webinar Recap: The “ins and outs” of payment processing

Thank you for joining us on Monday night for another eye-opening Practice Engagement Program webinar!  Just in case you missed it, here is a brief overview of the content… (as always, webinar recordings and presentations PDFs are available for Pinnacle practices and PEP subscribers in the member-only library). If you haven’t logged in for a…

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Regarding the Medicare QMB Program

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Medicare Qualified Member Beneficiary (QMB) Program Yesterday I logged in with a biller from one of my practices who was confused about something she had not seen before when checking eligibility for Medicare patients. Given the fact that patients had until April 1st to change their current Medicare Advantage/Replacement Plan or to change back to…

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Do you need a Job Abandonment Policy?

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A problem that is becoming more common in practices across the country is “Ghosting.” For those who are not familiar with the term, I hope it is because it hasn’t happened to you. But for far too many practice owners and managers, the employee “no show, no call” is becoming a harsh reality. So, what…

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Red, White and Blue Trouble

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Having Red, White & Blue Trouble? It always happens. . . We discover an “issue” in one of my practices and like clockwork it starts popping up everywhere. Even if you are not currently experiencing this issue in your practice, please read this e-blast and share the information with staff members who enter demographic and…

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Audit & Documentation Webinar Recap

Our second Practice Engagement Program webinar this month featured Mike Demi, RN, CHC, CPC, CPMA, CSFAC  (wow that’s a lot of credentials!), Senior Consultant for Medical Compliance Associates and after nearly 90 minutes, the virtual hand raising, Q & A’s and chats were still rolling in! For those who missed it, no need to worry…

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