Published Communications
15 SOPs that Impact Revenue Most
15 SOPs That Protect the Most Revenue in a Podiatry Practice In most practices, a small number of operational processes control the majority of revenue. If those workflows are inconsistent, practices can lose 15% or more of collectible revenue through denials, missed charges, or uncollected patient balances. 1. Insurance Verification (Pre-Visit-not when the patient arrives)…
You’re the Boss
In another 2025 year end and 2026 goal setting meeting last week, the doctor had an epiphany of sorts… “I don’t want to be in clinic 5 day a week.” Below were the reasons for this decision, but please don’t overlook the fact that, as a practice owner, justifying changes to your schedule or the “rules” in general is not…
Add to your Calendar to be More Productive
Happy December 1st!! As you make your way through the holiday checklist and realize there are never enough strategically placed outlets for your Christmas decor, open your calendar (Google, Outlook, old fashioned kind that you have to manually move to the next month) and start adding key dates and “rhythms.” Begin with special dates like Birthdays (family,…
Government Shutdown and CMS
Last week, I received an email from a long-term practice asking my thoughts on the government shutdown. In a nutshell, here is what is said: Dr. _____ is concerned about the Medicare shut down and what we should do to prepare in regard to payments. Do you have any suggestions on this? Do we get money up…
Another Year, Another Raise?
Last week I spoke with an office manager about a long term employee (4 years- yes, that’s long term now. . . ) who was “up for a raise.” The manager opened the conversation by describing the employee’s recent outburst during a staff meeting where she stormed out of the office. The cause of the outburst; the practice recently moved…
Not All are Keen to Modern Technology
Seems like an obvious statement, right? But it’s true and could be negatively affecting your schedule and your patients’ trust. For years now we have been utilizing automated systems for patient reminders, newsletters, and other practice communications and it has been a tremendous help. For one, automatic reminders have freed up staff to care for patients…