Published Communications
Does This Sound Familiar?
When meeting with podiatrists and reviewing monthly metrics such as new patient volume, dispensing/billing of ancillary products and services, charges and collections, overall per visit value and more, I often recognize the need to drill down further. For example, if new patient volume is healthy (in my opinion 20% or higher) and overall per visit value is low (below…
Schedule a TEAM Training Today
Last week our Pro Tip focused on “Down Time Tasks” (creating staff member “to dos” during times when physicians are out of clinic). In addition to cleaning, organizing, inventorying (if that’s a word) and getting ahead on prior-authorizations, why not schedule a staff training with me? As a Pinnacle member, you receive discounted hourly rates on…
Plan Ahead for Summer “Down Time”
With the summer months fast approaching, now is the time to make sure your clinic schedule is in order and your team has a plan for making the most efficient use of “down time.” If you (the provider) will be taking time off, is that reflected in the appointment schedule now? Many of your patients schedule appointments two to…
Scheduling New Patients ASAP
Is your staff having difficulty finding room in the clinic schedule for new patients, same day, next day or within the week? If so, and new patients are being scheduled weeks out or longer, there is a good chance they aren’t showing up (they found someone to treat them sooner, they performed bathroom surgery and…
Practice Priorities
Life is busy both in and out of the practice/your business and most DPMs/practice owners struggle to find a balance without falling short somewhere. If this sounds familiar, keep reading. If not, then good for you! Maybe you should write the next Pro Tip! In every aspect of life, productivity (checking off the “to dos”) starts…
Your Pinnacle Benefits are Worth it!
You may say I listen to too many true crime podcasts, but recently I’ve been inspired to do some detective work. The kind that allows me to better understand where my doctors are coming from and why they are reaching out to vendors to find out if their Pinnacle membership is worth it. Although I won’t name names, if you are reading this and…
