For Event & Meeting Planners

I'm here to help make your job easier.

You're looking for an engaging speaker with hands-on experience and tactical knowledge.

I've worked with many podiatric organizations as a program coordinator and featured speaker at conferences across the country.

I speak on many topics to varied audiences including podiatric physicians, students, residents and medical assistants. My topics encompass revenue cycle management, staff training, preparing for practice growth and much more.

I offer participants solutions to their common problems as well as the tools and resources needed to build a better practice.

I am experienced in working within CPME guidelines for CECH lectures.

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Pinnacle PA President, Cindy Pezza

Featured Lecture Topics Include

Director of First Impressions

Triage Techniques and Thorough Evaluations

Documentation for Front and Back Office

Scheduling Tricks and Techniques

PVV 101

Professionalism in your Practice

Avoiding Physician Burnout

Developing a Training and Education Structure within your Practice

Anatomy, Terminology and Common Podiatric Conditions for the Medical Assistant

Collections and Customer Service

Interactive Hands-On Workshops for casting, measuring for shoes, strapping, and more

Preparing for the Patient Day

Medicare DME and the Changes that Affect your Practice

Introduction to Custom Devices

Building and Maintaining Relationships with Referring Offices

Effective Communication Strategies

... and many more!

Cindy Pezza, PMAC began her career in specialty practice management in 2002, working in a multitude of capacities, and finally holding the position of office manager, in a successful podiatry practice in the South Shore area of Massachusetts. Years later, as President and CEO of Pinnacle Practice Achievement, LLC, Cindy continues to utilize her experience and expertise in promoting treatment specific protocols, including ethical maximization of ancillary services, to consult with physicians and staff, improving the quality of patient care, while significantly increasing practice revenue. Cindy travels nationally as a speaker and program coordinator for state and national medical organizations, provides private office consultations, teaches practice management related classes to future podiatrists at Kent State University College of Podiatric Medicine and Scholl College of Podiatric Medicine at Rosalind Franklin University, and writes frequent articles and responses for podiatric journals and publications. At home, Cindy enjoys spending time with family and staying actively involved in the community where she spent her childhood and continues to reside.