Name* First Last Practice Name*1. What condition always makes a patient’s situation emergent?*a. The patient is a child referred to the practice by his or her pediatrician.b. The patient is over the age of 55.c. The patient reports possible infection, redness, swelling, or pain.d. All of the above2. When can you provide care in a situation where the patient’s injury occurred at work?*a. If worker’s compensation paperwork has been partially completedb. If a case number and case manager has been assigned and authorization for treatment has been providedc. If the patient can provide his/her worker’s compensation case numberd. None of the above3. Which of the following is false about a case in which a child is referred by her pediatrician for gait analysis?*a. You should do your best to schedule the child as soon as possible.b. Building relationships with referring pediatricians is a great practice builder.c. This is an urgent case.d. Your DPM might insist that you get the child in on the same day because of how valuable the relationship with her pediatrician is to the practice.4. When is a typically non-urgent case actually an urgent one?*a. When the patient is diabeticb. When the patient insists on being seen “today”c. When the patient has a history of non-complianced. When the patient has a self-diagnosed neuroma5. Which of the following does not prioritize the urgency of a visit?*a. diabetesb. painc. lump/bump/discolorationd. referral from a PCPe. none of the above6. Why should you say “Send them right over!” when an office in the same building calls to schedule an appointment for one of their patients?*a. It is important to maintain relationships with your referring providers and their patients.b. It will be convenient to fit this patient into the schedule.c. Even if the case is non-urgent, the visit is valuable from a practice standpoint.d. a & c7. In the event of non-compliance, which of the following is least important?*a. Documentationb. The DPM updating the referring provider on patient statusc. Scheduling the patient immediatelyd. All of the above are equally important8. Choose the two most correct statements about a patient who has not been seen in 3 years, has a history of plantar fasciitis, and states that her orthotics are starting to wear, causing her discomfort when she runs.* a. We should understand that the patient likely views this visit as urgent/emergent. b. The need for new orthotics is medically emergent situation. c. The patient is of low priority because she has not been seen for 3 years. d. The patient is considered a new patient to the practice. 9. What is important to note when learning about triage techniques?*a. Physicians have different views on the medical urgency/practice impact of scheduling patients.b. It is important to understand the difference between non-urgent, urgent, and emergent calls.c. Each specific practice should have in depth discussions between physicians and staff regarding how to handle triaging, as the approach will vary from practice to practice.d. All of the above.