Published Communications
Only Compare Your Own Apples
I speak with doctors everyday who are concerned about the health of their practices. Sickeningly low reimbursement, increasing overhead costs, staff turnover, and heightened pressure on physicians to do more for less make every passing year feel a little more difficult to get ahead. Although it may seem this way, I want to make something clear. It…
Small Schedule Modifications that Have Big Impacts
First and foremost, Happy New Year! I hope that you enjoyed some time off after completing your December “to do” list (if you missed any, go back and search your email for weekly Pro Tips) and are ready to take a fresh approach in the new year, improving efficiency, production and peace of mind. This week I…
Sticking to the Rules and Extended Reporting Deadline
1. Make 2025 the year you stick to the rules (yours and CMS’). Start with Routine Foot Care (feel free to search the resource library for “Notice to Patients Regarding Routine Foot Care’ and ‘Surgical Scheduling Policy’). Next move onto your Financial Policies. Last week we sent one example and below is another involving deposits…
Take Out the Trash Before Christmas Break
With Christmas Eve on Tuesday and Christmas and the first night of Chanukah on Wednesday, this week may be a short one for you and your staff. With that in mind, I’ll keep this week’s “to do” simple. . . Clean out the fridge: Throw away the leftover takeout box that’s been in there since…
Get Your Act Together
As we approach the end of another year, let’s check some “to dos” off the list that we may have been putting off. These aren’t difficult or overly time consuming. Just one more thing to add to the busy calendar of the holiday season. But first. . . Can we address the actual calendar? No,…
Lowering Rejection Rates
Keeping rejection rates as low as possible is important (5% or less; I used to say 3%, but payers often reject for no reason banking on the fact that you are too busy to follow up) The #1 reason for rejection continues to be SIMPLE HUMAN ERROR so train your staff to be diligent in…