Published Communications
In 2024
Twenty plus years ago when I began working in the field of Podiatry (yikes that makes me feel old), the climate of private practice and healthcare in general was very different than today. It was not uncommon for podiatrists to treat patients in multiple locations (whether they were solo or had multi-physician practices) and their…
Money Doesn’t Always Motivate
I recently received a message from a long-term client/practice owner thanking me (she actually called me a genius in the text, but I won’t let that go to my head)…The first was for helping her and her partners to achieve higher new patient numbers and a new record for cash product “sales” (although as you…
Are Cash-Only Practices the Way of the Future?
In recent years, the concept of cash-only practices has intrigued more physicians than ever before (well not EVER before, as most of us can recall our grandparents’ stories of kitchen table procedures when the family doctor made house calls). Turning this concept to reality however takes some serious consideration. Here are some to get you…
Getting Notes done with Accuracy and Efficiency
Many of my practices have been using scribes (virtually or in person with a multitude of methods) for years with great success. Well, let me clarify…Those that took the time to clean up blueprints, templates, macros, care plans, orders, etc. in their EHR and then actually training the scribe rather than throwing them to the…
Charging New Patient Reservation Fees
Recently, I have received numerous emails asking about charging new patients a “reservation” fee due to a higher number of no-shows and late cancelations. While I have always recommended having a strict cancelation policy for established patients (requiring the average practice copay as a no-show fee), I have had mixed feelings about charging new patients…
Potential Issue for EHR Claims Submissions
It has come to my attention that practices utilizing Practice EHR are experiencing or will be experiencing cash flow issues. Since November 8th claims have not been batching out (as they may be stuck in the software, Clearinghouse or both). Practice EHR is aware of this issue and claims that it is a priority, yet…
