Every day, every hour, we are getting new information regarding the Coronavirus Aid, Relief, and Economic Securty (CARES) Act and the Paycheck Protection Program (PPP) Loan program. Update 4/10/20 7:00pm Take a breath! Click here for the email blast Update 4/10/20 Good news on Good Friday! Click here for the email blast Update 4/9/20 late…

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If you are stressing over PY2022 MIPS reporting or missed my email from earlier this year about the March 31st deadline to apply for an Extreme and Uncontrollable Circumstance Exception, rest easy. Because CMS understands that providers continue to experience circumstances out of their control that make it difficult to meet program requirements, they have…

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PM News and Podiatry Management Magazine recently published an article containing pearls from the industry’s top practice management experts. Cindy was honored to be included. Author Mark Terry writes, “Delegate Intelligently. It should come as a surprise to no one that podiatric physicians often want to be in control, often to the detriment of their…

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In lieu of recent panic from providers who did not receive communications about PRF Reporting Period One (which ended on November 30 last year) or Period Two (which ended on March 31st), HRSA has responded with an email titled “Request to Report Late Due to Extenuating Circumstances.” This is your last chance to keep your…

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In previous articles, I described common contributing factors of Physician Burnout while also providing suggestions for avoidance. Recently, however, I realized that I may have omitted a significant contributor. One may even call it a “phenomenon.” I will refer to it as “Stuck.” Practicing medicine is not what it used to be. In Part One…

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Physician Burnout: Part II In a previous article, I discussed a multitude of factors contributing to “Physician Burnout” and posed questions that may have caused readers to make unsavory discoveries regarding the financial health of their practices. Those who did more than just skim through the paragraphs relayed a sense of burnout simply from seeing…

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Physician Burnout: Part I For more than a decade now I have provided lectures (both in person and virtually) to thousands of podiatric professionals. Topics have varied greatly from finding and keeping good staff, increasing office efficiency, and developing structured policies and protocols, to coding and compliance changes, managing payables and receivables, effective marketing strategies,…

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As the owner of multiple rescue animals and a continual stream of fosters, it seems like I am in my veterinarian’s office weekly.  During a recent vaccine appointment (categorized as “tech visit” as the DVM is not involved), I showed the vet tech a lump on Gemma’s right hind leg. For those who are interested,…

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Thank you for joining us on Monday night for another eye-opening Practice Engagement Program webinar!  Just in case you missed it, here is a brief overview of the content… (as always, webinar recordings and presentations PDFs are available for Pinnacle practices and PEP subscribers in the member-only library). If you haven’t logged in for a…

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Medicare Qualified Member Beneficiary (QMB) Program Yesterday I logged in with a biller from one of my practices who was confused about something she had not seen before when checking eligibility for Medicare patients. Given the fact that patients had until April 1st to change their current Medicare Advantage/Replacement Plan or to change back to…

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A problem that is becoming more common in practices across the country is “Ghosting.” For those who are not familiar with the term, I hope it is because it hasn’t happened to you. But for far too many practice owners and managers, the employee “no show, no call” is becoming a harsh reality. So, what…

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